Here you will find the prices of the eRecognition services that Connectis provides. If you have questions you can contact our eRecognition support team.
Prices for the various assurance levels
Connectis offers eRecognition tokens for various assurance levels. The level you require depends on the service you want to access.
For details of the minimum assurance level required by each service provider, visit www.eherkenning.nl.
EH2+ en EH3
Before using an EH2+ or EH3 eHerkenning token, you need to choose which two-factor authentication method you want to use. You can choose between SMS-TAN verification and OTP verification. For OTP verification, you need an OTP responder. The verification type can be defined for each employee separately.
If you opt for SMS-TAN, each user receives a Start Bundle of fifty SMSs on registration. If your organisation is buying multiple SMS Start Bundles, they are combined into a single company bundle. Once the company bundle has been used up, you are automatically allocated and invoiced for a new bundle of fifty SMSs per SMS-TAN user (at € 5 per bundle, excluding VAT). When your contract ends, the remainder of your SMS bundle lapses. The remainder of your bundle also lapses if you don’t use the SMS service for twenty-five months.
* If you opt for OTP verification instead of SMS verification, we charge € 40 per responder.
Any employee for whom an OTP responder is not requested is automatically sent their codes by SMS.
**) Face-to-face check:
To use your e-Recognition tool on EH2 + and EH3, you can choose which 2-factor authentication you will use. You can choose from an SMS-TAN verification or an OTP verification, for which you need an OTP responder. The type (SMS-TAN or OTP responder) may differ per employee.
* If you choose an OTP responder instead of SMS verification, it will be per responder € 40 will be charged.
The employees for whom no OTP responder is requested will receive the code by SMS as standard.
***) PKIoverheid certificate linkage
For assurance level EH4, a PKIoverheid certificate has to be linked. A one-off charge of €25 is made for linking a certificate, in addition to the annual or three-yearly subscription charge payable for a PKIoverheid certificate.
NB: In order to apply for an EH4 token, you need to have a PKIo POc certificate issued by QuoVadis. Use this link to apply.
A subscription to the Management module (previously known as the Authorisation Manager) may be for a single organisation/branch, or for multiple organisations/branches.
If you want the Management module set up for multiple Trade Register numbers or branch numbers, you pay a one-off set-up charge for the various Trade Register/branch numbers in question. You also pay an annual subscription charge for the eRecognition tokens issued to you. The first Trade Register/branch number associated with a Management module is always free.
Management module set-up
|Number of enterprises and/or branches||One-off set-up charge|
|1 Trade Register/branch number||Free|
|Multiple Trade Register/branch numbers||
You pay the costs for linking a person with a Chamber of Commerce / branch number
Standard charges for the eRecognition tokens at each assurance level.
Do you need to have an active eRecognition token within a few hours? We can help, with our fast-track procedure. To make a fast-track application, call our Customer Service Team on +31 85 023 9330. The extra charges for a fast-track application are as follows:
- Guaranteed same-day processing and postal dispatch: € 50,-
- Guaranteed same-day processing and courier dispatch: € 75,-
- Guaranteed same-day processing and pick up in Lelystad: € 75,-
- Basic charge: € 15
- Kilometrage: € 0.54 per round-trip kilometre from our Lelystad office
- Waiting/handover time: € 15 per quarter hour, discounting the first quarter hour
- Delivery at a customer-specified time: € 30
If any of your registered information changes, you need to let us know using the appropriate amendment form. Our amendment processing charges for the various assurance levels are detailed below.
Amendment processing charges
- Payment per Bank: € 3.50
- Invoice by post: € 3.50
- Sending a new EH1 activation letter: € 4.95
- Sending a new EH2/EH2+ activation letter: € 12.50
- Amending authorisations/personal details: € 14.50 per form
- Removing someone from the authorisation register: € 0
- Connecting new users: Standard prices depending on eRecognition security level.