Connectis products fulfil a critical role within the it infrastructure of organisations, including Menzis, de Belastingdienst (Tax and Customs Administration of the Netherlands), Achmea, VECOZO, the Dutch Ministry of Ministry of Infrastructure and Water Management, the Dutch Ministry of Justice, hospitals, dozens of municipalities and an increasing number of service providers in the private sector.
How our customers experience working together with Connectis:
For many government agencies, digitisation of services to citizens and entrepreneurs is an important point of attention. This is also the case for Duiven, Westervoort, Zevenaar and RSD de Liemers. These municipalities are taking an important step in digitisation by offering online products for entrepreneurs via eHerkenning. Connectis took care of the connection.
With eHerkenning, entrepreneurs can log in securely on government websites, for example to apply for a subsidy or permit. “In our case think of applying for a permit for a location on the market, or a parking permit,” explains Annette Born, digital services adviser at RID De Liemers.
June 2019
The Stichtse Rijnlanden District Water Board (HDSR) provides “safe dikes, clean water and dry feet” in the province of Utrecht and a small part of South Holland. HDSR also offers various services. For example, the Water Board issues permits to citizens who want to do something in or around the water.
Connectis took care of the connection of the HDSR customer contact system to eHerkenning, in collaboration with the HDSR portal supplier. HDSR now uses the eHerkenning services of Connectis for internal communication and ensures that entrepreneurs can log in to the digital counter with e-Recognition. The connection to the national eIDAS node is also arranged by Connectis. Non-Dutch EU residents who, for example, own estates in the area can now apply for a permit from HDSR with their own national log-in tool.
Dennis van Noort of HDSR: “The technical support team of Connectis is easily accessible and tackles questions quickly. It is for a good reason that we have signed a contract for several years, and we are now looking how we can connect other eIDs with Connectis as well. That would save another link in the chain.”
April 2019
Digitisation keeps me occupied all day. Our municipality has made tremendous progress. The improved service level has given more control to citizens and businesses in our community. Being a hotspot for expats, participating as a front-runner for eIDAS was quickly decided upon. Currently expats represent around 20% of all users requesting our services. They settle down in Wassenaar because of the excellent schooling options for children as well as its convenient location near different business areas. Our municipality wants to ensure they experience the same convenience in contact with us.
Currently, foreign users not having a Dutch eID have to visit our municipality on a regular basis. It often involves frequent contact through expat agencies. Service required are for instance: registering as a resident, moving abroad or requesting an extract from the Basic Registration System (BRP). We are focused on offering non-Dutch speakers the same services as native speakers. Therefore we have translated our services and e-forms in the English language. Depending on the technical and legal requirements, I would like to see our municipality offering guarantee declarations to users with an European eID as well. In order to expand the number of online public services to foreign users, we need to work together with the Dutch ministries to set the right requirements.
VGZ Cooperative is one of the largest health insurance firms in the Netherlands with over 4.2 million customers and net sales of EUR 10.9 billion (2017).
Authentication using DigiD was realized together with Connectis, allowing VGZ customers to log in safely within their own personal environment.
The collaboration alliance Dimpact developed the digital ‘Bedrijvenloket’ (Business Desk).
Businesses use this service to log in using eHerkenning and, as a result, can easily do online business with the municipality.
With our help, the municipality of Zwolle was one of the first municipalities in the Netherlands to launch eHerkenning.
As part of the push to achieve an optimal service level, the municipality of Coevorden now makes use of eHerkennning.
We connected the municipality of Coevorden to the eHerkenning network as part of the collaboration with Dimpact.
Together with our partner iWelcome, we realised the connection of the IPO (Association of the Provinces of the Netherlands) to eHerkenning.
For this purpose, Connectis developed a ASP.NET application based on its .NET-adapter, allowing the supplier of IPO to easily connect its customers to eHerkenning.
